Highster Mobile - marketing practices and app behavior

Bennett Haselton, bennetthaselton@gmail.com

Highster Mobile is a "stalkerware" app, which one person can use to spy on another person's cell phone. The software is made by ILF Mobile Apps corporation in New York state, founded by Patrick Hinchy. Bizarrely, despite listing their CEO's real name and operating out of a publicly accessible office park, the company engages in multiple practices that are pretty clearly illegal:

Encouragement of spying on spouses and relationship partners

A collection of quotes from the company's different websites, encouraging users to use the software to spy on their spouses or domestic partners, is listed on this page. There are 25 examples from the company's main sites selling the software, and over 100 examples from the domain BestCellPhoneSpyApps.com (which is also made by ILF Mobile Apps but masquerades as a third-party "independent review" site).

The site BestCellPhoneSpyApps.com also has its own YouTube channel, which includes an awkwardly racist video of an actor playing a stereotypical thug and addressing the viewer:

"You gonna let your girlfriend cheat on you, homes? Yeah, you! You don't let that happen, brolio!"
and going on to promote the stalkerware app "PhoneSpector" also made by ILF Mobile. You can download a saved copy of the video here (ignore the prompt to download the app, and click "download video in browser"). The same actor appears in another video in the same channel wearing a suit and promoting Highster Mobile for business use.

"Stealth Camera" feature

While I was testing Highster Mobile on an Android phone, this was the selfie that I took by propping up the phone on my desk and then using my PC to log in to the Highster Mobile web interface and activate the "Stealth Camera" feature:



Unlike the audio eavesdropping feature that was removed, the "Stealth Camera" feature is definitely still enabled and still works.

The previously-enabled "Listen to Surroundings" feature

In this video from 2015, Patrick Hinchy (pretending to be a third-party "independent reviewer" -- but we'll get to that later) describes the feature: "With the click of a button, you can now record the surroundings of the phone you are monitoring, and have that recording uploaded to your Highster account."

It's unclear when the feature was removed, but in this New York Times article from 2018, Hinchy said they removed the feature after the maker of a similar product called StealthGenie was charged with violating wiretap laws.

Most mentions of the "Listen to Surroundings" feature have been scrubbed from the Highster Mobile marketing website, but a few still remain, such as this page which advertises "MICROPHONE ACTIVATION - Activate the phone microphone and listen to everything that is happening."

Use of fake third-party "review" sites

The site https://bestcellphonespyapps.com/, which promotes most of ILF Mobile's products, carries a disclaimer which says: "We are independently owned, and the views and opinions expressed on this website are purely the writer's own." The entire "Affiliate Disclaimer" repeats this claim multiple times:

"This disclosure is provided so you as a consumer understands the relationship between a person reviewing, endorsing, or writing about a product or service and the product owner or service provider. This website participates in various affiliate programs in which the owner(s) receive a commission whenever you purchase through a link on this site. These links can be in the form of text links located throughout the site, in blog posts, on pages, linked from images within a post or on a page, buttons, within the sidebar, and graphic ads such as banners. Even though the owner(s) of this website may have been provided compensation, we always post honest opinions, findings, beliefs, or experiences based on our research and/or experience with the product or service. We are independently owned, and the views and opinions expressed on this website are purely the writer's own. Any product claim, feature, quote or other representation about a product or service should be verified."
And the first words on the BestCellPhoneSpyApps.com front page are: "I'm Pat Stanley -- Welcome to Best Cell Phone Spy App Reviews!"

However, BestCellPhoneSpyApps.com also has its own YouTube channel, and in this video, which begins:

"Hi everyone, Pat here from BestCellPhoneSpyApps.com"
the narrator is clearly Patrick Hinchy, the founder of ILF Mobile Apps, which makes the spyware programs that BestCellPhoneSpyApps.com promotes.


"Pat" from BestCellPhoneSpyApps.com
    
Patrick Hinchy on the ILF Mobile Apps "Team" page

(He is so committed to the ruse, though, he refers to "Highster Mobile and the brand-new feature that they just rolled out" -- "they", of course, being his own company.) You can download a saved copy of the video using a "YouTube saver" service by clicking here (ignore the prompt to download the app, and click "download video in browser").

While this is a laughably lazy effort to hide the identity of a fake "third-party reviewer", it does still appear to violate the letter of the law.

(Also, in the "author byline" on an article on BestCellPhoneSpyApps.com, the name "Pat Stanley" is accompanied by a photograph, but the photograph is loaded from an address suggesting that the subject is really a person named Louis Reed:
https://bestcellphonespyapps.com/wp-content/uploads/2015/05/louis-reed.jpg
A reverse Google Image search failed to turn up any other copies of this picture, and a Google Image search for "Louis Reed" doesn't turn up anyone who looks like the person in the photo.)